Privacy Policy

1. Information we may collect

To provide an online casino service, we may need to handle information about you, your account and your use of the website. The information collected will depend on the services you use, the checks that need to be completed and the way you interact with Fight Club Casino. We aim to collect information that is reasonably relevant to these purposes and do not ask players to provide information that is unrelated to operating the service.

Account and contact information

When you register or update an account, we may handle details such as your name, date of birth, contact details, account login information and account preferences. We may also keep records of messages, requests and other information you provide to support teams. This information helps us create and maintain your account, communicate with you, respond to questions and provide account-related notices.

Verification and compliance information

Online gambling services may need to verify a player's identity, age, location or account information. For this purpose, we may handle verification documents and information contained in those documents. We may also handle information used for fraud prevention, security checks, responsible operation of the service and other checks required before or during account use. Verification information should be provided through the appropriate account or support process, rather than through an unsecured public channel.

Payment and transaction information

We may record deposits, withdrawals, wagers, game activity, account balances and other transaction information needed to operate the account and keep accurate records. Payment providers may process payment details on our behalf or under their own privacy arrangements. We may receive information confirming a payment or transaction without needing to hold every underlying payment detail. The information we handle helps us process transactions, investigate errors, protect accounts and meet record-keeping obligations.

Device, usage and technical information

When you visit or use the website, technical information may be collected automatically. This can include an internet protocol address, browser type, operating system, device identifiers, language settings, pages viewed, approximate activity times, referral information and interaction data. We may use this information to keep the website working, understand general usage, identify unusual activity, improve performance and help protect the service from misuse.

2. How information is used

Information is used for clear operational, security and service-related purposes. The main reasons we may handle personal information include the following:

• To open, administer and secure your account and provide access to available services.
• To verify identity, age and account details, and to complete checks designed to prevent fraud, misuse, money laundering or other unlawful activity.
• To process and reconcile deposits, withdrawals, wagers, bonuses or other account transactions where applicable.
• To provide customer support, investigate complaints, answer questions and resolve technical or account issues.
• To communicate important service messages, security alerts, account notices, policy updates and other information needed to manage your relationship with the website.
• To understand how the website is used, fix faults, improve features and maintain reliable technical performance.
• To meet legal, regulatory, taxation, accounting, security and responsible gambling obligations that apply to the service.
• To detect, prevent and investigate suspected fraud, unauthorised access, abuse of promotions, payment problems or other activity that may affect players or the website.
• To protect the rights, property, safety and security of players, service providers and the website.

Where marketing communications are offered, we may use relevant contact details and general account preferences to send information about services, features or promotions where permitted. Marketing choices are separate from essential account communications. You can withdraw consent to marketing at any time by using an available unsubscribe option or by contacting support@fightclubcasino.click. Withdrawing marketing consent will not normally stop messages that are necessary to operate, secure or administer your account.

Sharing information with service providers

We may share information with carefully selected providers that help operate the website and casino service. These providers may support payment processing, identity and verification checks, fraud monitoring, hosting, information security, customer support, communications, analytics or technical maintenance. They should receive information only as needed for the service they provide and may be required to protect it and use it only for agreed purposes.

Information may also be disclosed where necessary to meet a valid legal request, protect the service or another person, investigate suspected unlawful activity, enforce applicable terms or deal with a business change. If information is processed by a provider in another country, appropriate arrangements may be used where required. We do not sell personal information as a general business purpose.

3. Cookies and similar technologies

Cookies are small files or similar technologies placed on a device when a website is visited. Fight Club Casino may use cookies and related tools to remember settings, keep account sessions working, support security, understand website usage and improve the player experience. Some cookies may be necessary for core functions, while others may help with performance, analytics or communications.

Depending on your browser and device, you may be able to block, delete or limit cookies through your browser settings. If you disable necessary cookies, some website features, account functions or security controls may not work correctly. Cookie choices may need to be updated separately on different browsers or devices. Continuing to use the website after changing settings may affect the way pages and services operate.

Security of information

We use reasonable technical and organisational measures intended to protect information from unauthorised access, alteration, loss, misuse or disclosure. These measures may include access controls, secure connections, monitoring, authentication procedures and restrictions on staff or provider access. No website, online account or electronic transfer can be guaranteed to be completely secure, so players should use strong, unique login details, keep them confidential and contact support promptly if they believe an account has been accessed without permission.

How long information is kept

We keep information for as long as it is reasonably needed for the purposes described in this Privacy Policy, including account administration, security, support, dispute handling and service improvement. Some records must be kept for a period required by law even after an account is closed. This means that a request to close an account or delete information may not result in every record being removed immediately. When information is no longer required, it may be securely deleted, anonymised or otherwise handled in an appropriate way.

4. Your privacy rights and choices

Depending on your circumstances and applicable privacy requirements, you may have rights relating to the personal information we hold about you. These rights are intended to help you understand and control how your information is used. Requests may be subject to reasonable identity and account security checks so that information is not disclosed to the wrong person.

• Access: request information about the personal data we hold about you and, where appropriate, a copy of that information.
• Correction: ask us to correct or update information that is inaccurate, incomplete or out of date.
• Deletion: request deletion of personal information where it is no longer needed or where another valid basis for deletion applies.
• Marketing consent: withdraw consent to marketing communications at any time. You can also use an unsubscribe link where one is included in a marketing message.
• Information about use: ask general questions about why information is collected, how it is used and the types of providers that may receive it.

How to make a data request

To exercise your access, correction or deletion rights, or to withdraw consent to marketing, contact support@fightclubcasino.click. Please explain the request clearly and include enough information for us to understand which account or records it concerns. We may ask for reasonable confirmation of your identity before completing a request. This is a security measure and is not intended to prevent you from exercising your rights.

We will review each request and respond within a reasonable timeframe. Some requests may be limited where information must be retained for legal, security, fraud prevention, transaction, dispute or record-keeping reasons. If a requested change cannot be made in full, we will generally explain the relevant limitation. Closing an account does not automatically remove records that we are required or permitted to retain.

Account choices and accuracy

You can help keep your information accurate by reviewing account details and notifying support when something changes. Do not share passwords, verification documents or payment information through unofficial channels. If you believe information has been used incorrectly, or if you notice suspicious activity, contact support as soon as possible so the matter can be reviewed.

5. Updates and questions

This Privacy Policy may be updated from time to time to reflect changes to the website, available services, technology, security practices or privacy requirements. The latest version will apply when it is published on the website. We encourage players to review this page periodically, particularly before providing new information or using a new feature.

If you have a question about this Privacy Policy, want to understand how your information is handled, or wish to make a privacy request, contact support@fightclubcasino.click. We will use the details provided to identify the request, respond to your question and take reasonable steps to protect your information while the matter is being handled.