Responsible Gaming

Gamble for entertainment

Gambling can be enjoyable when it is kept within your personal budget, time and comfort levels. It also involves risk, and there is no guaranteed way to predict results or avoid losses. Every game is based on chance or other rules that determine outcomes, so previous results do not improve the likelihood of a future win. A winning result should never be treated as proof that a strategy will continue to work.

Before you play, decide how much money and time you are prepared to spend. Consider these amounts as the cost of entertainment, in the same way you might budget for a meal, a film or another leisure activity. Once your chosen amount has been used, stop for the day or the period you have set. Do not add more funds simply because you have lost, and do not continue to play in an attempt to recover money.

Only gamble with money that is available after essential expenses have been paid. Rent, mortgage payments, household bills, food, transport, education costs, debt repayments and savings goals should come first. Never use money intended for these purposes to fund gambling. You should also avoid gambling with borrowed money, credit that you cannot comfortably repay or money belonging to another person.

• Set a clear spending limit before you start.
• Set a time limit and take regular breaks.
• Keep gambling separate from household and essential finances.
• Do not chase losses or increase stakes because of a losing session.
• Do not gamble when you are upset, stressed, tired or under the influence of alcohol or drugs.
• Remember that gambling outcomes are not affected by luck rituals, patterns or previous results.
• Treat wins as part of the entertainment experience rather than as regular income.

If gambling stops feeling enjoyable or begins to affect your finances, relationships, work, study or wellbeing, take a break and consider seeking support. Asking for help early can make it easier to regain control.

Tools to help you stay in control

Responsible gambling tools are designed to help you make decisions before you play and follow them during your activity. Depending on the options available to your account and the applicable requirements, these tools may include deposit limits, spending limits, session reminders, breaks, account restrictions or self-exclusion. Availability and operation can vary, so review the information presented in your account or contact the available customer support channel if you need assistance.

Set limits before playing

A limit is most effective when it is chosen in advance and reflects money you can genuinely afford to lose. A limit should not be based on a hoped-for win, a recent loss or the amount you think you may recover. Consider setting limits for deposits, spending and time, and review them regularly. If a limit has been reached, stop gambling rather than trying to work around it.

Take a break when you need one

A temporary break can help you step away from gambling and think clearly. During a break, avoid logging in, making deposits or looking for other gambling services. Use the time to review your budget, speak with someone you trust and consider whether gambling is still suitable for you. If you feel that a short break is not enough, self-exclusion may be a more appropriate option.

Self-exclusion

Self-exclusion is a formal request to restrict your access to a gambling account or service for a chosen period or, where available, until further notice. It is intended for people who want stronger protection from gambling. If you choose self-exclusion, do not open another account, use another person’s account or seek alternative ways to continue gambling. Ask the available support team about the process, conditions and any steps required to make a request.

Account tools are not a replacement for personal support. If you are concerned about your gambling, use more than one protective step. For example, set a financial limit, take a break, remove easy access to payment methods and speak with a qualified support service or trusted person.

Recognising when gambling may be a problem

Problem gambling can affect people in different ways. It is not defined only by the amount of money spent. The effect on your thoughts, behaviour, responsibilities and relationships is also important. You may wish to pause and seek advice if gambling is becoming more frequent, more expensive or harder to control.

• Thinking about gambling for much of the day or feeling restless when you cannot gamble.
• Increasing the amount or frequency of gambling to achieve the same excitement.
• Trying to stop or cut down but being unable to do so.
• Chasing losses or gambling again to win back money already lost.
• Hiding gambling activity, deposits, withdrawals or losses from family and friends.
• Borrowing money, selling possessions or missing payments because of gambling.
• Using money set aside for rent, bills, food, savings or other essential needs.
• Missing work, study, family commitments or social activities because of gambling.
• Feeling anxious, guilty, depressed, irritable or distressed after gambling.
• Gambling to escape problems, loneliness, stress or difficult emotions.
• Having arguments or losing trust because of gambling.
• Continuing to gamble even when it is causing financial, personal or health problems.

One sign does not automatically determine whether someone has a gambling problem, but several signs together should be taken seriously. You do not need to wait for a crisis before asking for help. A conversation with a qualified counsellor can help you understand what is happening and identify practical next steps.

If gambling is affecting someone close to you

The impact of gambling can extend to partners, family members, friends and colleagues. If you are concerned about someone else, choose a calm time to talk. Explain what you have noticed without blame, listen to their response and encourage them to seek independent advice. Do not cover up losses, provide money for gambling or take responsibility for debts that you cannot afford. Protect your own finances and wellbeing, and remember that you cannot control another person’s gambling.

If someone is in immediate danger, feels unable to stay safe or is experiencing a serious mental health crisis, contact emergency services in Australia or seek urgent medical assistance. For non-urgent gambling concerns, use an Australian gambling support service or a qualified health professional.

Getting help and making a support request

Free and confidential gambling support is available in Australia through government and community services. Gambling Help Online and state and territory gambling support organisations provide information, counselling and practical guidance for people who gamble and for those affected by another person’s gambling. You can find current service details through official Australian government or health service websites. A general practitioner, psychologist, counsellor or financial counsellor may also be able to help.

You can contact Fight Club Casino through the support options made available on the website if you need information about account restrictions, a break or self-exclusion. When making a request, provide only the information needed to identify your account and explain the restriction you want. Support staff may need to confirm your identity or clarify the request before applying an account measure.

If you ask for a restriction, do not continue gambling while waiting for the request to be processed. You should also avoid opening another account or using another person’s account. A restriction may not immediately prevent access to every gambling service, so consider using independent blocking, financial and support measures as well.

Practical steps you can take today

1. Stop gambling and do not make another deposit while you consider your options.
2. Review recent gambling activity and identify the money and time involved.
3. Create a budget that separates essential expenses from optional entertainment.
4. Remove saved payment details and reduce easy access to available funds where appropriate.
5. Tell a trusted person what is happening so you do not have to manage it alone.
6. Request a break, account restriction or self-exclusion if you want protection from further gambling.
7. Contact an independent Australian gambling support service or health professional.
8. If you have debt or missed bills, speak with a qualified financial counsellor before borrowing more money.

Responsible gambling is an ongoing process. Review your limits whenever your financial situation, health, work, relationships or other circumstances change. If your limits no longer feel easy to follow, treat that as a reason to stop and seek advice. Fight Club Casino encourages players to make informed choices, use available protection tools and seek independent help whenever gambling is no longer remaining within safe and enjoyable boundaries.